Introduction

To ensure that you always have the latest tools and security features, you should keep your Zoom client up-to-date. Additionally, Zoom restricts older versions of its clients to maintain the security of all participants on a call. Currently, the oldest allowed version of the Zoom client is version 5.3.0.

The IT Department also suggests enabling the auto-update feature. Refer to Zoom's article on the subject

Instructions

Check Your Client Version

Desktop Client (Windows/Mac)

  1. Launch Zoom
  2. Click on your profile icon in the top right corner
    About Zoom Menu
  3. Select Help > About Zoom
  4. The version will be listed. If lower than the minimum, you should update your client
    About Zoom Version Window

Mobile Client (iOS, Android)

  1. Open the Zoom app.
  2. Tap Settings .
  3. Tap About Zoom. You will see the Zoom app version. If lower than the minimum, you should update your client

Upgrade Zoom Client

Desktop Client (Windows/Mac)

  1. Launch Zoom
  2. Click on your profile icon in the top right corner
    Zoom check for updates menu
  3. Select Check for Updates or download the latest version from Zoom's website

Mobile Client (iOS/Android)

  1. Visit the Apple App Store or Google Play Store to download the latest version

 

 

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